About
I pivoted from an engineering degree to design because I fell in love with creating delightful and meaningful experiences for people.
While I love building products, I deeply care about the people who use them.
Past to present
2020 - Now • Product Designer
Singpass (GovTech)
Collaborated with 5 designers and researchers to revamp the UX for Singpass App 2.0, including usability testing, improving information architecture, refreshing the UI, and developing a refreshed Design System with native mobile engineers.
Coordinated with iOS and Android developers to build new colour tokens, components and implement end-to-end interactive flows for a range of Singpass app features, which include edge cases and accessibility abilities
Enhanced Singpass Face Verification, boosted success rates by 10% and improved accessibility.
Spearheaded the Singpass Web Design System, collaborated with 2 designers to create foundational styles and components used across Corppass, Developers' Portal, FinDex, and Sign.
2019 - 2020 • UI/UX Designer
LiveMore
Conducted user research and usability testing to understand users' needs and behaviours in the initial launch of LiveMore app
Leveraged product analytics (Mixpanel) and site analytics (Google Analytics) to identify opportunities for optimization
2019 • UI/UX Intern
KPMG
2018 • UI/UX Intern