Yurong • Product Designer
Yurong • Product Designer

I craft products that elevate end to end experiences.

I craft products that elevate end to end experiences.

Singpass Face Verification

Improved inclusivity and redesigned experience to increase success rates by 10%

2022 - 2023

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JOEY CHAN HSIAO AN

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Welcome back,

JOEY CHAN HSIAO AN

Switch Account

NRIC

Driving Licence

What is this?

DRIVING LICENCE

REPUBLIC OF SINGAPORE

LICENCE NO.

S••••567A

REPUBLIC OF SINGAPORE

NATIONAL DIGITAL IDENTITY CARD

NRIC NO.

S••••456A

Show barcode

My Cards

My Profile

View all

Personal

Finance

Vehicle & Driving Lic...

Family

Education

Property

Government Schemes

Registers of Electors

NS Benefits

Last used shortcuts

MyCareers

Future

HealthHub

MyICA

Popular shortcuts

CPF Digital Services

My HDBPage

IRAS MyTax Portal

View all shortcuts

Home

Scan

Inbox

Welcome back,

JOEY CHAN HSIAO AN

Switch Account

NRIC

Driving Licence

What is this?

DRIVING LICENCE

REPUBLIC OF SINGAPORE

LICENCE NO.

S••••567A

REPUBLIC OF SINGAPORE

NATIONAL DIGITAL IDENTITY CARD

NRIC NO.

S••••456A

Show barcode

My Cards

My Profile

View all

Personal

Finance

Vehicle & Driving Lic...

Family

Education

Property

Government Schemes

Registers of Electors

NS Benefits

Last used shortcuts

MyCareers

Future

HealthHub

MyICA

Popular shortcuts

CPF Digital Services

My HDBPage

IRAS MyTax Portal

View all shortcuts

Home

Scan

Inbox

Scaling up Singpass app’s growth

Led multiple design initiatives to improve experience and engineering scalability for 4 million users

2021 - 2023